Customer Service Line: 626.934.9400 Ext. 212 or Ext.213

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Shipping & Returns

Shipping

Customer orders will be processed 1-2 business days after order has been placed. Shipping rates vary based on the weight and destination, type of service. Insurance and shipping costs are paid by the buyer/customer. Our standard method of shipping is USPS (US Postal Service) 1st Class or Priority Mail depends on the weight.

Teeheesocks (Teehee Socks, Inc) will not be responsible for non-delivery, delay, loss, or damaged during shipment. All merchandise is shipped FOB La Puente, CA origin. Insuring the product is up to the buyer not the responsibility of Teeheesocks (Teehee Socks, Inc).

Shipping Discrepancies

Due to possible human error, it is the buyer/consignee’s responsibility to verify that the merchandise received matches what was ordered and resolve any claims with Teeheesocks (Teehee Socks, Inc) before merchandise is altered. Teeheesocks (Teehee Socks, Inc) will not accept any claims if merchandise is altered due to incorrect shipments.

Return Policy

It is the buyer’s responsibility to thoroughly inspect all merchandise upon receipt. Once merchandise is altered in any way, the buyer cannot return or make any exchanges. If you receive an item that was damaged or defective, please contact us within 7 days of delivery. Defective returns will be accepted for exchange or refund with RMA number. Any non-defective return may be subjected to a 15% restocking fee. The buyer must request a RMA (Return Material Authorization) number within 7 days of delivery. Please do not return any items without including an RMA number in the shipment. Any item returned without an RMA number will be rejected and sent back to you. Items must be returned to Teeheesocks (Olive Branch Legwear) within 15 days after receiving an RMA number.

RMA (Return Material Authorization) Number

BEFORE returning any item, the buyer must obtain an RMA (Return Material Authorization) #. RMA numbers are valid for a maximum of 30 days. Please email us to request RMA number.

Email : info@teeheesocks.com
Teeheesocks.com
Teehee Socks, Inc